Who are we and what do we do ?

Our website address is: https://recompensapark.com

  • Recompensapark.com is a comercial website.
  • The domain has been registered at a domainprovider which has all the data of the company.
  • We sell and lent apartments, villas and bungalows
  • The website is primarly in Dutch but this page will cover all languages.

Which personal data do we collect and why?

More information: GDPR [General Data Protection Regulation] or in Dutch: AVG[ Algemene Verordening Gegevensbescherming ]

Media

  • All images of this website are kept on the hosting of this website.
  • Images with © Mundocol.com are copyright by Mundocol.com.
  • Visitors to the website can view the location data from the images.
  • Video clips are saved on Youtube.
    • The visitors see an embedded version of the video clip on YouTube.
  • Video clips are from the person who posted the video clips under conditions of Youtube.

CRM

  • Recompensapark makes use of a CRM [  Customer Relationship Management ]
  • The following data is recorded when sending a form.
  • Name, Message Subject, Phone number, Emailaddress, Time received, Lead Status, Lead Management Comment.
  • This gives the CRM-team and webmaster an overview of the incoming emails and CRM-flow.

Contact Form

Through our contactform you can choose for which reason you want to make contact.

  • The choices for “Informatie” will be answered by our service manager.
  • The choices for specific  “Informatie” will be answered by our service manager.
  • The choice for a “Reservering” will be answered by our sales manager.
  • The choices for “Opvraag van Persoonlijke Gegevens” en “Verwijder Persoonlijke Gegevens” data are handled by the webmaster.
    • Only after receiving a confirmation e-mail will the action be executed.
    • With a query, the webmaster sends the personal data to the e-mail address.
    • In the case of a request for deletion, this is handled by the webmaster.
  • After completing the contact form, the content is sent as an email and registered in a CRM.
  • Name, telephone number and email address, time of entry, message content and action taken will be recorded.
  • After 3 months the emails are removed.

Cookies

WHAT IS A COOKIE ?

See our Cookie page

FORMS
  • When you fill out a form on our site, a cookie is saved.
  • We do this for your convenience so that you do not need to re-enter this information for a new contact or registration.
  • These cookies are valid for one year.
REFUSE

Embedded content from other websites

  • Images on this site are embedded. For example, videos, images, messages.
  • Embedded content from other websites behaves exactly the same as if the visitor has visited that website.
  • These websites may collect data about you, use cookies, embed third party tracking and monitor your interaction with this embedded content, including the interaction with embedded content if you have an account and are logged into that website.

Analytics

  • This website is analyzed by Google Analytics and keeps anonymous for 26 months
    • how many visitors there have been,
    • which pages have been visited,
    • how long pages have been visited,
    • how often these pages have been visited.

With whom do we share your data?

How do we save your data?

  • When you send an email via the contact form, that reaction and the metadata of that response will be saved for 3 months.
  • In this way we can automatically recognize and approve follow-up reactions instead of moderating them.
  • Of the users registered on our website we also store personal information in their user profile.
  • All users can view, change or delete their personal information at any time (the username can not be changed).
  • Website administrators can also view and change this information.

What rights do you have about your data?

  • If you have an account on this site or you have submitted a form, you can request an export file of your personal data that we have from you, including all data that you have provided us.
  • You may also request that we remove any personal data that we have from you.
  • This does not contain any data that we are required to keep for administrative, legal or security purposes.

Where do we send your data to?

  • Responses from visitors can be guided through an automated spam detection service.
  • Your data is stored in a secure and separated environment on the web server.
  • Your data remains on the web server and is not shared with third parties.

Where is your contact information?

  • Your data is stored in a secure and separated environment on the web server.
  • Your data remains on the web server and is not shared with third parties.

How do we secure your data?

  • Your data is stored in a secure and separated environment on the web server.
  • Your data remains on the web server and is not shared with third parties.
  • A time-out has been built in, so that at a given moment the user logs out automatically.
  • There is a strict coded password procedure.
  • A firewall has been installed in the website.
  • A firewall has been installed on the server.
  • The server is an exclusive cloud server and not shared with other websites.

Which data breach procedures have we implemented?

  • By not logging out the data connection remains and a data leak can occur.
    • unsecured wifi connection offers hacker opportunities.
    • database can be damaged.
  • A time-out has been built in, so that at a given moment the user logs out automatically.
  • Users who try to break into the WordPress administration panel are blocked and banned.
  • Registration for this website has been closed.
  • Comments for this website have been closed.
  • Google spam filter is used to verify human use when filling out a form.

From which third parties do we receive data?

  • From Youtube.
  • From Google.

What kind of automated decisions do we take and what profiling do we do with user data?

  • If data from users is present, this is stored in a secure and separate environment on the web server.
  • If data from users is present, this remains on the web server and is not shared with third parties.
  • If registration is possible, a profile of the user is created, consisting of Name, Email address and password.

 

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